A Global Experiential Training, In Absolute Darkness.
Discover your inner compass, unlock authentic empathy, and elevate your leadership through a one-of-a-kind immersive learning experience — in complete darkness.
Tailored initiatives to tackle your organization's distinct challenges and opportunities. How about Dining in the Dark? A Dark-themed Celebration? Or a Concert in Complete Darkness?
Transform Your Workplace: Solutions to Common Challenges Now Available
In today's competitive business environment, organizations struggle with employee issues that directly impact their bottom line. These challenges can seem insurmountable—until you discover the power of authentic empathy.
Disconnected Teams
Departmental silos and communication barriers lead to fragmented workflows, duplicated efforts, and misaligned objectives that frustrate employees and hamper productivity.
Workplace Conflict
Unresolved tensions between team members create toxic work environments, increased absenteeism, and elevated turnover rates that drain resources and institutional knowledge.
Leadership Gaps
Managers who lack emotional intelligence struggle to inspire their teams, resulting in disengagement, reduced initiative, and diminished creative problem-solving.
The Empathy Solution
DIA's revolutionary training methodology, developed in Germany and refined through decades of global implementation, transforms these challenges by cultivating genuine empathy through immersive darkness experiences.
Our unique approach doesn't just teach empathy—it creates the conditions where participants experience it profoundly. This German-engineered methodology has transformed workplace dynamics for organizations worldwide by addressing the root causes of team dysfunction.
Why Leaders Are Buzzing About This
Beyond Traditional Training
We've trained leaders from companies like Kenanga, Gamuda, Maybank, Petronas, Nestlé, HSBC, and Monash University — not by showing more slides, but by turning off the lights.
Experiential Transformation
This is not about learning empathy from a book. It's about stepping into someone else's world — and finally seeing your own.
Lasting Impact
Participants report profound shifts in leadership perspective that continue long after the lights come back on.
What You'll Walk Away With
Clarity under pressure
Develop decision-making skills that work even when you can't see the full picture—just like in real business scenarios.
Rewired trust and team communication
Experience how vulnerability creates stronger bonds and more authentic workplace relationships.
The LEAD with Empathy Framework
Take home a practical methodology for implementing empathetic leadership in your daily operations.
Personal breakthrough
"I came in to improve my leadership. I left understanding people better — including myself." — Past Participant, 2024
Dialogue in the Dark
Dialogue in the Dark is a revolutionary social enterprise born in Germany in 1988. Our transformative experiences have reached over 10 million participants across 41 countries.
We empower visually impaired individuals as expert guides while creating profound learning opportunities for leaders and teams worldwide.
A Global Legacy of Transformation
200+
Global Cities
Where Dialogue in the Dark has transformed leadership perspectives
40+
Countries
Making this one of the world's most iconic experiential brands
1
Malaysian Hub
DIA Academy in Kuala Lumpur brings this transformative experience to local leaders
Dialogue Includes All (formally known as Dialogue in the Dark Malaysia) is a social enterprise in Malaysia that envisions an inclusive and empathetic society where all are equal with zero barriers and no separation between the abled and disabled community.
Our Mission
To yield more educated, equipped and empowered people with disabilities
To provide quality education access to children and youth with disabilities through technology
To provide decent and equal job and entrepreneurial opportunities for the disabled community
To champion inclusion, equality, empathy and resilience in society
To create awareness and education to the general public about the disabled community
By booking this empathy workshop, you're directly supporting employment for visually impaired guides who lead your experience.
Your participation helps create sustainable livelihoods while fulfilling your organization's ESG and CSR commitments through meaningful action rather than empty words.
Our Key Objectives Aligned with the United Nation Sustainable Development Goals launched in 2015, Dialogue Includes All aims to achieve the following:
End poverty in all its form everywhere The disabled often face barriers to economic opportunity. Our goal is to empower them and change mindsets about their abilities.
Ensure inclusive and equitable quality education, promoting lifelong learning opportunities for all Our goal is to empower the disabled and change mindsets about their abilities.
Reduce inequality within and among countries Our goal is to empower the disabled and change mindsets about their abilities.
Strengthen the means of implementation and revitalize global partnership for sustainable development Our mission is to empower the disabled and change mindsets about their abilities through advocacy and partnerships.
Step into complete darkness where your usual leadership tools fall away. No slides. No visual cues. Just human connection.
Our guides navigate this world daily. You'll rely on their expertise as roles reverse dramatically.
Together, you'll complete tasks that challenge assumptions and build extraordinary team bonds through shared vulnerability.
This full-day experience blends darkroom activities, facilitated discussions, and empathy-based games. All led by seasoned practitioners.
Morning Immersion
Navigate unique, vision-free team challenges that mirror real-world leadership dynamics.
Midday Reflection
Re-enter the light with new insights. Enjoy lunch while processing your experience.
Afternoon Application
Engage in empathy simulations and practice using the LEAD Framework in workplace scenarios.
Evening Integration
Depart with your Empathy Action Card—a daily reminder of your leadership growth.
No slides. No lectures. Just the unexpected—and unforgettable. (10:00 AM – 6:00 PM)
Is This Training Right for You?
Senior Managers & Executives
Leaders seeking to strengthen their emotional intelligence and decision-making under pressure
HR Professionals
Change agents looking to transform workplace culture and talent development approaches
Team Leaders
Managers working to deepen collaboration and overcome communication barriers
Growth-Minded Individuals
Anyone seeking authentic, compassionate leadership skills to advance their career
Your Mentors Through the Darkness
Stevens Chan
Founder, Dialogue in the Dark Malaysia
"When I lost my sight, I began to see people more clearly."
Stevens Chan is the visionary founder of Dialogue in the Dark Malaysia. After losing his sight, he transformed adversity into purpose, championing empathy through immersive experiences. His work empowers thousands to see beyond the visual, fostering deeper understanding, trust, and inclusive leadership across corporate and community settings.
Sunny Law
Leadership Trainer, STEPDEX® Academy
"Empathy isn't soft. It's strong, silent power in leadership."
Sunny Law is a leadership development expert and founder of STEPDEX Academy and HPI Group. Known for blending wisdom and empathy, he designs transformative learning experiences that empower managers and executives to lead with heart and clarity. His mission is to cultivate compassionate leaders who drive meaningful change in teams, organizations, and society.
Oung Wei Jing
Organizational Coach, Deboxin Academy
"You don't need to raise your voice to raise your team."
Oung Wei Jing is an organizational coach and team development facilitator known for his insightful and grounded approach. With a strong background in performance coaching, she helps leaders and teams build trust, enhance collaboration, and grow emotional intelligence—fostering workplace cultures where empathy, clarity, and human connection drive lasting results.
Step into the World of Leadership with Mr. Stevens, Our CEO
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Voices of Transformation
Leadership Awakening
"Such a good program that helps us reflect on what we're lacking. An eye-opener to be inclusive and empathetic in our fast-paced world."
Team Growth
"This makes us better people and better leaders. The program helped us realize the importance of empathy at all levels."
Customer Connection
"Sincerity in the service industry is essential to win customers' hearts. Great insights into empathy's meaning and practical application."
Daily Practice
"Learn to have more empathy with people around us. Be appreciative of what we have and considerate of those facing challenges."
"A powerful reminder of what empathy truly means. The hands-on experience brought new awareness to how it quietly impacts our everyday life."
Perks for the Proactive
Register Early
Be among the first 10 participants to secure your spot
Receive Digital Guide
Get exclusive access to the Empathy Leadership Pocket Guide
Attend & Share
Tag us on social media during the event to unlock a special thank-you gift
These exclusive bonuses are designed to extend your learning journey before and after the immersive experience.
Excited to Take the First Step?
Darkness Discovery
Our signature immersive experience plunges you into complete darkness, awakening your hidden senses.
Tailored initiatives to tackle your organization's distinct challenges and opportunities. How about Dining in the Dark? A Dark-themed Celebration? Or a Concert in Complete Darkness?
When was the last time you truly listened — without seeing?
Step into the dark. Lead with empathy. Emerge with a new kind of power.
Frequently Asked Questions
What makes this experience different?
Unlike traditional leadership training that relies on theoretical concepts, this immersive experience creates genuine transformation by removing your primary sense. When you can't see, you develop new ways of connecting, communicating, and leading.
Is this suitable for my entire team?
Yes! In fact, bringing your full team creates powerful shared insights that translate directly back to your workplace. Many organizations report improved collaboration and communication after experiencing this training together.
Is it HRDF claimable?
Yes! Our "Leading with Empathy" program is HRDF claimable, allowing you to invest in your team's development while optimizing your training budget. We'll provide all necessary documentation to support your claim process.
"I never thought I would be blind one day…"
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Exploring the Journey of Change
Our participants don't just leave with new skills—they experience profound personal and professional transformation.
"An incredibly immersive experience that truly opened our minds and allowed us to step into the shoes of others with empathy and understanding."
"This journey helped me appreciate my own circumstances and deeply empathize with others facing different paths and challenges."
"Absolutely fantastic! It was my first time joining an experience like this, and it exceeded all expectations."
"The unexpected elements in the program made it unforgettable. Incorporating the perspective of the visually impaired was truly powerful."
"This experience reminded me to be grateful. We often assume others succeed because they have more, but the key is recognizing and leveraging our own strengths."
"A transformative and creatively designed experience that fostered a collaborative mindset. My biggest takeaway was the power of shared goals in achieving success."
"We gained valuable insights into teamwork and learned how to collaborate more effectively in challenging situations."
"I realized that while we may live in different worlds, we share the same universe—and true achievement comes from aligning as one team toward a shared vision."
"I learned so much from the thoughtfully designed activities. Working in complete darkness as a team was both eye-opening and unforgettable."
"It was my first time attending a program like this—and I absolutely loved every moment of it!"
"An eye-opening and profound first experience conducting a training session in total darkness—it changed how I view communication and trust."
"An excellent and unique experience—unlike any other program I’ve ever participated in."
"This new experience made me profoundly grateful for the gift of sight. It taught us powerful lessons about perspective and appreciation."
"An eye-opening experience that left me with deep respect for the facilitator’s insight, strength, and authenticity."
"A truly interesting and eye-opening experience that challenged my perspective in the best way."
"Good experience—simple yet meaningful!"
"Fantastic! An energizing and impactful session that left a lasting impression."
"Exciting from start to finish—kept me engaged and curious throughout."
"Great energy, great insights—an experience worth repeating."
"A superb and memorable journey—both enriching and thought-provoking."
"Very insightful. It opened my eyes to things I had never considered before."
"It helped me realize how differently people communicate—and why that matters in every interaction."
"A deeply insightful session and a real eye-opener into human connection and empathy."
"Mind-blowing! The entire program was thoughtfully crafted and incredibly well executed."
"Fantastic! My first time participating in such an activity—and I would do it again in a heartbeat."
"The element of surprise made this a lifelong memory. Including the perspective of the visually impaired added depth and meaning."
"Excellent! A standout program in every aspect."
"Absolutely excellent—nothing short of inspiring."
"Overall, a well-designed program that delivers real value and insight."
"A very engaging and creative approach that offered a deep understanding of empathy and communication."
"Unexpected and enriching—a great opportunity to learn through experience."
"Fantastic. A beautifully crafted session that resonates beyond the moment."
"A powerful exercise that brought real teamwork and self-awareness to life."
"Unique, intriguing, and impossible to measure in value—an extraordinary experience."
"Highly recommend this program to continue—it has immense potential for impact."
"A brand new experience for me—memorable and meaningful."
"Interesting and engaging throughout—a powerful way to learn by doing."
"Embark on a transformative journey with us today."
Connect with Us Today!
Ready to embark on a transformative leadership journey that will revolutionize your approach to empathy? Connect with us today and take the first step toward profound change.
Visit Us
DIA ACADEMY SDN. BHD. (1017528U) Unit 6.1 Level 6 GMBB Jalan Robertson 50150 Kuala Lumpur